How to add Zendesk Chat to your WordPress Site

Welcome guys! We are here with another article on How to add Zendesk Chat to your WordPress site. We’ll show you how to install the Zendesk Chat plugin, configure the settings, and Embed the Zendesk Chat widget. Adding chat to your site is the best way to engage your customers, audience, and readers with you. This plugin helps you add desk support to your site. The Zendesk chat plugin provides many features like support web widget, support feedback tab, contact form, and many more. Zendesk chat offers a lot of features like Internal desk help, Analytics, reporting, security, 3rd party integration, etc. you can do customization according to your needs and requirements. Zendesk chat plugin is very simple and easy to use. It is also user-friendly. In this article, we will discuss How to add Zendesk Chat to the WordPress site.

Are you Installing and configuring the Zendesk Chat plugin for the first time? We are here to help you. Follow our tutorial on How to add Zendesk Chat to your WordPress site.
Don’t worry, We are here to help you and save you from a lot of troubleshooting. We are happy to save your valuable time.

So, We divided this article into the following steps:

  1. Install and Activate the Zendesk plugin
  2. Creating Zendesk Account
  3. Embed The Widget

Step 1: Install and Activate The Zendesk plugin

First of All, log in to your WordPress Dashboard.

Go to the Right Sidebar, Click on Plugins>Add New

Now on the next screen, type Zendesk Chat into the search bar. Click on the Install Now button as shown below:

Now Click on Activate button.

Step 2: Creating Zendesk Account

After successfully activating the plugin, now come to your WordPress Dashboard, click on Zendesk Chat which is on the right sidebar, and then a tab will appear.

Method 1: If you already have an account on Zendesk then you just need to link up your account with Zendesk by adding:

  • Username (E-mail) 
  • Password
  • Subdomain (For Zendesk Chat accounts with a subdomain)

Method 2: If you don’t have an account on Zendesk, Then Click on Sign Up Now to create a new account to Register on Zendesk Chat.

Then, the registration page will appear after clicking on Sign Up Now. You have to fill out the registration form according to your business and needs.

After registration, you will receive a verification link in your email (it might be in your spam folder). So, You’ll need to verify your email to access to Zendesk dashboard.

 

Step 3: Embed The Widget

Now guys just one last step, after verification of the Zendesk Account, go to your WordPress dashboard and then click on Zendesk Chat Which is on the right sidebar and a tab will appear now click on the Launch Dashboard button. It will take you to Zendesk Chat Dashboard.

 

On the dashboard, you’ll see the Widget tab and click on the Manage widget. A page will appear with all the settings and code for the Chat, where you can set up the chat Color, Message, Chat fields, forms, and etc.

Here, you can copy the code for the website. Then, you will be able to change settings for the Chat.  You can update the Chat Color, Welcome Message, Chat fields, forms and etc according to your business needs.

It will then appear on your website like the picture below. Now, your customers, audience, and readers can send you messages from this chat.

FAQ:
How do I add Zendesk chat to my website?

Install and Activate the Zendesk chat plugin.
Link your Zendesk account to the plugin.
Go to your Zendesk Account setting and copy the embedded code, and paste it to the Zendesk chat tab in WordPress.
If you want to know more, then read our above article.

Does Zendesk integrate with WordPress?

Yes, Zendesk chat integrates with WordPress. Zensesk chat is a great way to add support to your WordPress website. Zendesk chat plugin is available if you want to integrate it with your WordPress website.

Can you add live chat to WordPress?

Yes, you can add live chat to your WordPress site.
Go to your WordPress dashboard,
click on Plugins>> Add Plugin.
Type “Zendesk Chat” and then install and activate it.

How do I access WordPress live chat?

You can access WordPress live chat by clicking on the chat button on the right side of the site.

Does Zendesk integration with WooCommerce?

You can integrate Zendesk with woocommerce in order to increase your sale.
After successfully activating the plugin, now come to your WordPress Dashboard,
and click on Zendesk Chat.
If you already have an account on Zendesk then you just need to link up your account with Zendesk by adding:
Username (E-mail) Password Subdomain (For Zendesk Chat accounts with a subdomain)

How do I customize my chat in Zendesk?

You can do customization from the Zendesk account dashboard. Go to the setting and then click on the Appearance tab. Now, You will be able to update the Chat Color, Welcome Message, Chat fields, forms and etc according to your needs and requirements.

How does Zendesk chat work?

You can manage your Zendesk account from any place and device. You can reply to your customers from a PC, tablet, or mobile.

What does Zendesk chat look like?

Zendesk is the live support chat for your customers and for your audience, etc. Your customers can send you messages from Zendesk live chat from your site where you have integrated the chat. When you add code to your Zendesk plugin and link your account, the chat will automatically show on your site.

Conclusion:

We hope, you liked the article on How to add Zendesk Chat to your WordPress website, Check out our article on How to WhatsApp chat on an HTML website. You can also have a look at How to Embed YouTube Video in WordPress.

If you have any questions or there is any other topic on which you want us to write, please put that in the comments. We appreciate and would love to interact with you. However, you can also read about HOW TO ENABLE DARK MODE IN WHATSAPP. Is it not interesting? Is it not interesting? Read about Amazing Techs of this Year – Futuristic AI Innovations.

Are there any other plugins you would recommend to backup a WordPress site for free? Please share any recommendations in the comments below…

That’s it guys, We hope you like our tutorial, If you have any questions, comment us on this blog post. If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials.

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